Philadelphia, PA Comcast Outage Map & Live Reports
Live outage reports for Comcast and Xfinity internet, TV, phone, and WiFi service in Philadelphia, Pennsylvania. Philadelphia has roughly 1,580,199 residents in its coverage area. Reports below are submitted by Philadelphia residents and shown on the map by how recent they are — red markers are from the last 48 hours, blue from the last 7 days, and green are older reports still on file.
Recent reports in Philadelphia
Local coverage in Philadelphia
This tracker covers the following zip codes in the Philadelphia area:
About the Philadelphia area
Philadelphia, PA is tracked alongside nearby cities on this site, including Wilmington, DE (about 32 miles away) and Lakewood, NJ (about 47 miles away). If you don't see enough local reports on this page yet, checking those nearby cities' pages can help confirm whether an outage is isolated to your immediate area or affecting the wider region.
Report an outage in Philadelphia
Nearby cities
Frequently asked questions
Is there a Comcast outage in Philadelphia right now?
Check the live map above for reports from Philadelphia residents in the last 48 hours (shown in red) and last 7 days (shown in blue). You can also submit your own report if you are experiencing an outage.
How many people does this Philadelphia tracker cover?
Philadelphia, PA has a population of roughly 1,580,199. Every report submitted from within the Philadelphia area, across all its zip codes, is reflected in the live map and stats on this page.
What zip codes does this Philadelphia tracker cover?
Yes -- this tracker covers zip codes 19102, 19103, 19104, 19106, 19107, 19108, 19109, 19111, 19112, 19113, 19114, 19115, and 38 more in the Philadelphia area. If your zip code is in this list, reports from your area will show up on the map above.
How long does it take Comcast to fix an outage?
Most localized outages are resolved within a few hours. Larger regional outages affecting multiple neighborhoods can take longer, especially after severe weather. Check this page for updates as new reports come in.
What should I do if my Comcast service is down in Philadelphia?
First check this page to see if others nearby are reporting the same issue -- if so, it is likely a network-side outage rather than a problem with your equipment. If you are the only one reporting it, try restarting your modem and router before contacting Comcast support.