San Jose, CA Comcast Outage Map & Live Reports
Live outage reports for Comcast and Xfinity internet, TV, phone, and WiFi service in San Jose, California. San Jose has roughly 1,011,444 residents in its coverage area. Reports below are submitted by San Jose residents and shown on the map by how recent they are — red markers are from the last 48 hours, blue from the last 7 days, and green are older reports still on file.
Recent reports in San Jose
Local coverage in San Jose
This tracker covers the following zip codes in the San Jose area:
About the San Jose area
San Jose, CA is tracked alongside nearby cities on this site, including Santa Clara, CA (about 11 miles away) and Sunnyvale, CA (about 13 miles away). If you don't see enough local reports on this page yet, checking those nearby cities' pages can help confirm whether an outage is isolated to your immediate area or affecting the wider region.
Report an outage in San Jose
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Frequently asked questions
Is there a Comcast outage in San Jose right now?
Check the live map above for reports from San Jose residents in the last 48 hours (shown in red) and last 7 days (shown in blue). You can also submit your own report if you are experiencing an outage.
How many people does this San Jose tracker cover?
San Jose, CA has a population of roughly 1,011,444. Every report submitted from within the San Jose area, across all its zip codes, is reflected in the live map and stats on this page.
What zip codes does this San Jose tracker cover?
Yes -- this tracker covers zip codes 95110, 95111, 95112, 95113, 95116, 95117, 95118, 95119, 95120, 95121, 95122, 95123, and 16 more in the San Jose area. If your zip code is in this list, reports from your area will show up on the map above.
How long does it take Comcast to fix an outage?
Most localized outages are resolved within a few hours. Larger regional outages affecting multiple neighborhoods can take longer, especially after severe weather. Check this page for updates as new reports come in.
What should I do if my Comcast service is down in San Jose?
First check this page to see if others nearby are reporting the same issue -- if so, it is likely a network-side outage rather than a problem with your equipment. If you are the only one reporting it, try restarting your modem and router before contacting Comcast support.