Charlotte, NC Comcast Outage Map & Live Reports
Live outage reports for Comcast and Xfinity internet, TV, phone, and WiFi service in Charlotte, North Carolina. Charlotte has roughly 986,604 residents in its coverage area. Reports below are submitted by Charlotte residents and shown on the map by how recent they are — red markers are from the last 48 hours, blue from the last 7 days, and green are older reports still on file.
Recent reports in Charlotte
Local coverage in Charlotte
This tracker covers the following zip codes in the Charlotte area:
About the Charlotte area
Charlotte, NC is tracked alongside nearby cities on this site, including Burlington, NC (about 88 miles away) and Anderson, SC (about 117 miles away). If you don't see enough local reports on this page yet, checking those nearby cities' pages can help confirm whether an outage is isolated to your immediate area or affecting the wider region.
Report an outage in Charlotte
Nearby cities
Frequently asked questions
Is there a Comcast outage in Charlotte right now?
Check the live map above for reports from Charlotte residents in the last 48 hours (shown in red) and last 7 days (shown in blue). You can also submit your own report if you are experiencing an outage.
How many people does this Charlotte tracker cover?
Charlotte, NC has a population of roughly 986,604. Every report submitted from within the Charlotte area, across all its zip codes, is reflected in the live map and stats on this page.
What zip codes does this Charlotte tracker cover?
Yes -- this tracker covers zip codes 28202, 28203, 28204, 28205, 28206, 28207, 28208, 28209, 28210, 28211, 28212, 28213, and 17 more in the Charlotte area. If your zip code is in this list, reports from your area will show up on the map above.
How long does it take Comcast to fix an outage?
Most localized outages are resolved within a few hours. Larger regional outages affecting multiple neighborhoods can take longer, especially after severe weather. Check this page for updates as new reports come in.
What should I do if my Comcast service is down in Charlotte?
First check this page to see if others nearby are reporting the same issue -- if so, it is likely a network-side outage rather than a problem with your equipment. If you are the only one reporting it, try restarting your modem and router before contacting Comcast support.