Boston, MA Comcast Outage Map & Live Reports
Live outage reports for Comcast and Xfinity internet, TV, phone, and WiFi service in Boston, Massachusetts. Reports below are submitted by Boston residents and shown on the map by how recent they are — red markers are from the last 48 hours, blue from the last 7 days, and green are older reports still on file.
Recent reports in Boston
Report an outage in Boston
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Frequently asked questions
Is there a Comcast outage in Boston right now?
Check the live map above for reports from Boston residents in the last 48 hours (shown in red) and last 7 days (shown in blue). You can also submit your own report if you are experiencing an outage.
How long does it take Comcast to fix an outage?
Most localized outages are resolved within a few hours. Larger regional outages affecting multiple neighborhoods can take longer, especially after severe weather. Check this page for updates as new reports come in.
What should I do if my Comcast service is down in Boston?
First check this page to see if others nearby are reporting the same issue -- if so, it is likely a network-side outage rather than a problem with your equipment. If you are the only one reporting it, try restarting your modem and router before contacting Comcast support.