Eugene, OR Comcast Outage Map & Live Reports

Live outage reports for Comcast and Xfinity internet, TV, phone, and WiFi service in Eugene, Oregon. Eugene has roughly 215,212 residents in its coverage area. Reports below are submitted by Eugene residents and shown on the map by how recent they are — red markers are from the last 48 hours, blue from the last 7 days, and green are older reports still on file.

Last 48 hours Last 7 days Older
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Recent reports in Eugene

Local coverage in Eugene

This tracker covers the following zip codes in the Eugene area:

97401 97402 97403 97404 97405 97408

About the Eugene area

Eugene, OR is tracked alongside nearby cities on this site, including Corvallis, OR (about 41 miles away) and Salem, OR (about 63 miles away). If you don't see enough local reports on this page yet, checking those nearby cities' pages can help confirm whether an outage is isolated to your immediate area or affecting the wider region.

Report an outage in Eugene

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Frequently asked questions

Is there a Comcast outage in Eugene right now?

Check the live map above for reports from Eugene residents in the last 48 hours (shown in red) and last 7 days (shown in blue). You can also submit your own report if you are experiencing an outage.

How many people does this Eugene tracker cover?

Eugene, OR has a population of roughly 215,212. Every report submitted from within the Eugene area, across all its zip codes, is reflected in the live map and stats on this page.

What zip codes does this Eugene tracker cover?

Yes -- this tracker covers zip codes 97401, 97402, 97403, 97404, 97405, 97408 in the Eugene area. If your zip code is in this list, reports from your area will show up on the map above.

How long does it take Comcast to fix an outage?

Most localized outages are resolved within a few hours. Larger regional outages affecting multiple neighborhoods can take longer, especially after severe weather. Check this page for updates as new reports come in.

What should I do if my Comcast service is down in Eugene?

First check this page to see if others nearby are reporting the same issue -- if so, it is likely a network-side outage rather than a problem with your equipment. If you are the only one reporting it, try restarting your modem and router before contacting Comcast support.