Franklin Comcast Outage, TN — Live Map & Status
Live outage reports for Comcast and Xfinity internet, TV, phone, and WiFi service in Franklin, Tennessee. Franklin has roughly 119,278 residents in its coverage area. Reports below are submitted by Franklin residents and shown on the map by how recent they are — red markers are from the last 48 hours, blue from the last 7 days, and green are older reports still on file.
Recent reports in Franklin
Local coverage in Franklin
This tracker covers the following zip codes in the Franklin area:
About the Franklin area
Franklin, TN is tracked alongside nearby cities on this site, including Nashville, TN (about 18 miles away) and Murfreesboro, TN (about 28 miles away). If you don't see enough local reports on this page yet, checking those nearby cities' pages can help confirm whether an outage is isolated to your immediate area or affecting the wider region.
Report an outage in Franklin
Nearby cities
Frequently asked questions
Is there a Comcast outage in Franklin right now?
Check the live map above for reports from Franklin residents in the last 48 hours (shown in red) and last 7 days (shown in blue). You can also submit your own report if you are experiencing an outage.
How many people does this Franklin tracker cover?
Franklin, TN has a population of roughly 119,278. Every report submitted from within the Franklin area, across all its zip codes, is reflected in the live map and stats on this page.
What zip codes does this Franklin tracker cover?
Yes -- this tracker covers zip codes 37064, 37067, 37069 in the Franklin area. If your zip code is in this list, reports from your area will show up on the map above.
How long does it take Comcast to fix an outage?
Most localized outages are resolved within a few hours. Larger regional outages affecting multiple neighborhoods can take longer, especially after severe weather. Check this page for updates as new reports come in.
What should I do if my Comcast service is down in Franklin?
First check this page to see if others nearby are reporting the same issue -- if so, it is likely a network-side outage rather than a problem with your equipment. If you are the only one reporting it, try restarting your modem and router before contacting Comcast support.