Rochester Comcast Outage, NY — Live Map & Status
Live outage reports for Comcast and Xfinity internet, TV, phone, and WiFi service in Rochester, New York. Rochester has roughly 476,361 residents in its coverage area. Reports below are submitted by Rochester residents and shown on the map by how recent they are — red markers are from the last 48 hours, blue from the last 7 days, and green are older reports still on file.
Recent reports in Rochester
Local coverage in Rochester
This tracker covers the following zip codes in the Rochester area:
About the Rochester area
Rochester, NY is tracked alongside nearby cities on this site, including Erie, PA (about 148 miles away) and Scranton, PA (about 154 miles away). If you don't see enough local reports on this page yet, checking those nearby cities' pages can help confirm whether an outage is isolated to your immediate area or affecting the wider region.
Report an outage in Rochester
Nearby cities
Frequently asked questions
Is there a Comcast outage in Rochester right now?
Check the live map above for reports from Rochester residents in the last 48 hours (shown in red) and last 7 days (shown in blue). You can also submit your own report if you are experiencing an outage.
How many people does this Rochester tracker cover?
Rochester, NY has a population of roughly 476,361. Every report submitted from within the Rochester area, across all its zip codes, is reflected in the live map and stats on this page.
What zip codes does this Rochester tracker cover?
Yes -- this tracker covers zip codes 14604, 14605, 14606, 14607, 14608, 14609, 14610, 14611, 14612, 14613, 14614, 14615, and 13 more in the Rochester area. If your zip code is in this list, reports from your area will show up on the map above.
How long does it take Comcast to fix an outage?
Most localized outages are resolved within a few hours. Larger regional outages affecting multiple neighborhoods can take longer, especially after severe weather. Check this page for updates as new reports come in.
What should I do if my Comcast service is down in Rochester?
First check this page to see if others nearby are reporting the same issue -- if so, it is likely a network-side outage rather than a problem with your equipment. If you are the only one reporting it, try restarting your modem and router before contacting Comcast support.