Springfield, IL Comcast Outage Map & Live Reports
Live outage reports for Comcast and Xfinity internet, TV, phone, and WiFi service in Springfield, Illinois. Springfield has roughly 137,282 residents in its coverage area. Reports below are submitted by Springfield residents and shown on the map by how recent they are — red markers are from the last 48 hours, blue from the last 7 days, and green are older reports still on file.
Recent reports in Springfield
Local coverage in Springfield
This tracker covers the following zip codes in the Springfield area:
About the Springfield area
Springfield, IL is tracked alongside nearby cities on this site, including Bloomington, IL (about 62 miles away) and Peoria, IL (about 64 miles away). If you don't see enough local reports on this page yet, checking those nearby cities' pages can help confirm whether an outage is isolated to your immediate area or affecting the wider region.
Report an outage in Springfield
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Frequently asked questions
Is there a Comcast outage in Springfield right now?
Check the live map above for reports from Springfield residents in the last 48 hours (shown in red) and last 7 days (shown in blue). You can also submit your own report if you are experiencing an outage.
How many people does this Springfield tracker cover?
Springfield, IL has a population of roughly 137,282. Every report submitted from within the Springfield area, across all its zip codes, is reflected in the live map and stats on this page.
What zip codes does this Springfield tracker cover?
Yes -- this tracker covers zip codes 62701, 62702, 62703, 62704, 62706, 62707, 62711, 62712 in the Springfield area. If your zip code is in this list, reports from your area will show up on the map above.
How long does it take Comcast to fix an outage?
Most localized outages are resolved within a few hours. Larger regional outages affecting multiple neighborhoods can take longer, especially after severe weather. Check this page for updates as new reports come in.
What should I do if my Comcast service is down in Springfield?
First check this page to see if others nearby are reporting the same issue -- if so, it is likely a network-side outage rather than a problem with your equipment. If you are the only one reporting it, try restarting your modem and router before contacting Comcast support.