Comcast Business Outage — Live Status & Reports
Live tracking for Comcast Business internet, phone, and TV outages -- filtered separately from residential reports, since business locations often have different priority support and SLA terms worth knowing about during an outage.
Recent business reports nationwide
Common causes
- The same infrastructure issues that affect residential service in your area
- A dedicated business-line issue distinct from the surrounding residential network
What to do
1. Check reports below first
If residential customers nearby are also reporting outages, it is likely a broader network issue, not something specific to your business account.
2. Contact Comcast Business support directly
Business accounts typically have a separate, faster support line than residential -- worth using if you have a documented SLA.
3. Document the outage
If you have an SLA with uptime guarantees, note the start time and duration in case you are eligible for a service credit.
4. Report it
Submit a report below, marking it as a business outage, so other business owners in your area have visibility too.
Frequently asked questions
Does Comcast Business have separate outage priority from residential?
Business accounts generally do have access to a dedicated, faster support line. Whether physical repair is prioritized depends on the nature and location of the outage.
Am I eligible for a credit if my Comcast Business service goes down?
Many Comcast Business plans include SLA-based credits for extended outages. Check your specific contract terms and contact business support with your outage timeline.